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Zoom Integration

Meeting transcripts

Turn your Zoom cloud recording transcripts into time entries automatically

The Zoom integration imports the transcripts of your Zoom cloud recordings into Rize and turns them into time entries, so meeting time is captured with real context instead of a blank calendar block.

Automatic import when a cloud recording transcript is ready
Read-only access — Rize can never modify or delete your recordings
Auto-import can be paused and resumed at any time
Disconnecting removes your Zoom data from Rize

What the integration does​

Import transcripts

When a Zoom cloud recording finishes transcribing, Zoom notifies Rize and the transcript is imported automatically.

Create time entries

Rize turns each imported transcript into a suggested time entry, which appears in your Time Entry Inbox for review.

Stay read-only

Rize requests only read access to your cloud recordings. It cannot delete, edit, or share anything in your Zoom account.

Keep you in control

Turn auto-import off to hold new recordings without losing them, and turn it back on to release everything that was held.

Prerequisites​

  • A Rize account on a plan that includes integrations (Pro or higher).
  • A Zoom plan that supports cloud recording (Pro or higher — cloud recording is not available on Zoom Basic).
  • Cloud recording and audio transcript enabled in your Zoom settings (Zoom web portal → Settings → Recording → enable Cloud recording and Audio transcript).
  • One Rize account per Zoom account. A Zoom account can only be connected to a single Rize account at a time; connecting a Zoom account that is already linked elsewhere fails with a clear error.

Adding the app​

1

Open Settings > Integrations > Zoom

Sign in to Rize at app.rize.io, open Settings from the sidebar, choose Integrations, then select Zoom.

2

Click Connect

Rize redirects you to Zoom's authorization page. Sign in to Zoom if you are not already signed in.

3

Review and approve the requested access

Zoom shows the permissions Rize is requesting: viewing your cloud recordings and their files. Both are read-only. Click Allow.

4

You are returned to Rize

Zoom redirects you back to Rize, which completes the connection. The Zoom card now shows as Connected with auto-import on.

Permissions requested

Rize requests two Zoom scopes: cloud_recording:read:list_user_recordings (list your cloud recordings) and cloud_recording:read:recording (read a recording's files, including the transcript). No write scopes are requested, so Rize can never change or delete anything in your Zoom account.

Using the app​

  1. Start a Zoom meeting and record it to the cloud (local recordings never leave your machine, so Rize cannot import them).
  2. End the meeting. Zoom processes the recording, then writes the transcript — the transcript usually arrives a few minutes after the recording itself.
  3. When the transcript is ready, Zoom notifies Rize and the transcript is imported.
  4. A suggested time entry for the meeting appears in your Time Entry Inbox, where you can review, edit, approve, or reject it like any other suggestion.

Each meeting is imported once, even though Zoom sends more than one notification per recording.

Auto-import​

The Zoom card in Settings → Integrations has an auto-import toggle:

  • On (the default): transcripts become suggested time entries as they arrive.
  • Off: new recordings are still received and stored, but held instead of turned into entries. Cloud recordings expire on Zoom's side, so Rize keeps the transcript rather than dropping it.
  • Turning auto-import back on releases everything that was held while it was off.

Troubleshooting​

  • No time entry after a meeting — confirm the meeting was recorded to the cloud and that Audio transcript is enabled in your Zoom recording settings. Without the transcript file there is nothing to import.
  • The transcript is slow to appear — Zoom writes transcripts asynchronously after the recording finishes. Long meetings can take a while; the entry appears once Zoom finishes.
  • "Zoom requires a Pro plan or higher" — the integration needs a Rize plan that includes integrations. Upgrade in Settings → Billing, then reconnect or re-enable auto-import.
  • "This Zoom account is already connected to another Rize account" — disconnect Zoom from the other Rize account first, or use a different Zoom account.
  • Imports stopped after a plan change — a lapsed subscription pauses importing automatically. Renewing your plan and re-enabling auto-import resumes it.

Still stuck? Email support@rize.io and we'll help you debug the connection.

Removing the app​

You can disconnect from either side; both fully sever the connection.

From Rize​

  1. Open Settings → Integrations → Zoom.
  2. Click Disconnect.
  3. Rize deletes the connection and the stored Zoom credentials immediately. No further recordings are imported.

From Zoom​

  1. Sign in to the Zoom App Marketplace.
  2. Go to Manage → Added Apps, find Rize, and click Remove.
  3. Zoom notifies Rize, and Rize deletes the connection, the stored credentials, and the connection's Zoom data, then confirms the deletion back to Zoom.

What removal means for your data​

  • Rize stops importing immediately — no new recordings or transcripts are fetched.
  • The stored Zoom OAuth credentials and connection details are deleted.
  • Time entries you already reviewed and approved remain in your Rize timeline; they are your time data, not Zoom data.
  • Nothing in your Zoom account is affected — your recordings and transcripts stay in Zoom untouched.

You can reconnect at any time by repeating the steps in Adding the app.